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Terms and Conditions

1. Orders & Deliveries

We have a minimum order of $33 (excl freight). Orders will not be sent until payment has been made and cleared in our account.

Orders can be placed via the shopping cart on this web site; by email; by fax; or by phone.

Delivery of items is subject to availability, and Essential Oils and Soap cannot accept responsibility or liability for any item it is not able to supply for any reason.

We do not back order. If an item is out of stock it will be indicated on the website or we will let you know.  You will need to re-order the item when it is back in stock.

2. Prices & Payment

The price of items is the current price at time of delivery, unless a specific price has been quoted.

Payment is to be made via direct deposit or credit card (visa or mastercard).

4. GST Information

Prices displayed on the website are GST INCLUSIVE.

5.Freight

Prices do not include freight.  We generally use Australia Post and Fastway, whichever is the cheaper with tracking numbers.  If you prefer to use your own carrier, please let us know.  Freight will be calculated on receipt of your order. 

6. Returns

Any physical damage should be notified in writing within 3 days of delivery of the goods, and any quality issues or discrepancy or error should be notified in writing within 7 business days of receiving the goods. Claims will not be accepted after 7 days. If the return is accepted, product must be returned in its original packaging, unused within 14 days of the original delivery of the goods. If any of the above does not occur the customer is bound to accept the goods.

7. Risk

Risk regarding the goods passes to the customer upon delivery to the customer or their agent.

8. Liability

Liability is limited to the value of the goods and does not include any losses including consequential losses.

9. Disclaimer

Products purchased online via this website should not be ingested.

Illustrations in this web site are for purchasing guidelines only. Manufacturing changes can result in variations to illustrations.

All measurements and capacities are approximate and can vary due to manufacturing changes.

The depiction of colours is as accurate as reproduction allows.

Delivery of illustrated merchandise is subject to availability and Essential Oils and Soap cannot be held responsible for delays. Any merchandise in the web site may be discontinued without notice.

This web site is for the general information in order to purchase items, and whilst all care has been taken, information in this web site is not to be taken as a substitute for specific advice. We accept no responsibility for any person who acts on the contents of this web site.

We offer no medical advice or related issues to customers. Such advice should be sought from a qualified medical practitioner. 

 DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY ESSENTIAL OILS AND SOAP ON AN "AS IS" AND "AS AVAILABLE" BASIS. ESSENTIAL OILS AND SOAP MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLY APPLICABLE IN LAW, ESSENTIAL OILS AND SOAP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ESSENTIAL OILS AND SOAP DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM ESSENTIAL OILS AND SOAP ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ESSENTIAL OILS AND SOAP WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

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