1. Orders & Deliveries
All orders must be pre-paid and will not be sent until payment has been made and cleared in our account. Orders not paid for within 7 days will be cancelled.
Orders can be placed via the shopping cart on this web site, by email or by phone.
Delivery of items is subject to availability, and Essential Oils and Soap cannot accept responsibility or liability for any item it is not able to supply for any reason.
We do not back order. If an item is out of stock it will be indicated on the website or if not, we will let you know and refund you prior to sending out your order. You will need to re-order the item when it is back in stock.
2. Prices & Payment
The price of items is the current price at time of delivery, unless a specific price has been quoted.
Payment is to be made via direct deposit,or credit card (visa or mastercard).
4. GST Information
Prices displayed on the website are GST INCLUSIVE.
We use Australia Post and Aramex (formerly Fastway Couriers). Pricing for these carriers will be displayed when you are ordering and you can select which you prefer. Please note Aramex does not deliver to PO Boxes, so you will need to supply a street address if you choose this freight option.
Any physical damage should be notified in writing within 3 days of delivery of the goods, and any quality issues or discrepancy or error should be notified in writing within 7 business days of receiving the goods. Claims will not be accepted after 7 days. If the return is accepted, product must be returned in its original packaging, unused within 14 days of the original delivery of the goods. If any of the above does not occur the customer is bound to accept the goods.
Risk regarding the goods passes to the customer upon delivery to the customer or their agent.
Liability is limited to the value of the goods and does not include any losses including consequential losses.
Products purchased online via this website should not be ingested.
Illustrations in this web site are for purchasing guidelines only. Manufacturing changes can result in variations to illustrations.
All measurements and capacities are approximate and can vary due to manufacturing changes.
The depiction of colours is as accurate as reproduction allows.
Delivery of illustrated merchandise is subject to availability and Essential Oils and Soap cannot be held responsible for delays. Any merchandise in the web site may be discontinued without notice.
This web site is for the general information in order to purchase items, and whilst all care has been taken, information in this web site is not to be taken as a substitute for specific advice. We accept no responsibility for any person who acts on the contents of this web site.
We offer no medical advice or related issues to customers. Such advice should be sought from a qualified medical practitioner.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY ESSENTIAL OILS AND SOAP ON AN "AS IS" AND "AS AVAILABLE" BASIS. ESSENTIAL OILS AND SOAP MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLY APPLICABLE IN LAW, ESSENTIAL OILS AND SOAP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ESSENTIAL OILS AND SOAP DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM ESSENTIAL OILS AND SOAP ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ESSENTIAL OILS AND SOAP WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
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